Terms of Sale
OKAPI™ EDUCATIONAL PUBLISHING INC
Service & Support Information:
We have a healthy roster of sales representatives throughout the U.S. If you would like an Okapi representative to visit your school, check out our website, https://myokapi.com/find-a-rep/, or call us toll free, 1-866-652-7436
Prices are subject to change without notice. We reserve the right to substitute for any out-of-stock item. Please include sales tax on prepaid orders for the following state: CA @ 8.75%.
Our standard shipping and handling is based on a sliding scale per order value, as follows:
Invoice value $100.00 and under = a flat charge of $10.00 applies.
Invoice value between $100.01 and $999.99 = 10% of invoice value is charged
Invoice value between $1000.00 and $9,999.00 = 8% of invoice value is charged
Invoice value greater than $9,999.00 and all customers in Hawaii and Alaska = Please call us toll-free at 1-866-652-7436 for an estimate
We will provide a 100% refund if a product is returned, in its original form and with the original packaging, within 30 days of receipt. After 30 days, returns are allowed only for product defects or failures to comply with our published descriptions; call for a return authorization at 1-866-652-7436. Any shortages must be identified within 30 days of receipt.